T&C's

1.  Our promise to you... quality not quantity!

All lampwork beads are handmade, electric kiln annealed and cleaned by hand with tender loving care to ensure you receive a high quality, original little work of art.

2.  Commissioned Items

If you would like us to design a bespoke lampwork set of beads or piece of jewellery contact us either by:

Email: hippychick@hippyshackstudios.com

Telephone: 07954 606241

Contact Form: via our Contact Page

3. Payment and Delivery

We accept payment from all major credit and debit cards via your Paypal account (www.paypal.com).  If you wish to pay by cheque please contact us before ordering. 

As soon as we receive payment your order will be delivered to you by 1^st Class Recorded Delivery within 3 - 5 working days (or maybe sooner!).  The only exception will be for customised orders, international orders or orders where an item may already have sold.  If the latter is the case we will make your very own item especially for you!

4. Postage & Packing

All items are placed in an complimentary organza bag.

UK and Ireland Postage:  £2 postage and packing flat rate charge for all items.  All items will be sent First Class Recorded Delivery in the UK.  Eire customers please select UK when applying postage to ensure you get a better deal on postage! 

For UK and Eire customers, purchases over £50 will not incur any postage costs.

International Postage:  Europe £5 postage and packing, all other countries £7.

(NB:  International orders may be subject to your own country's customs and excise laws and duties.  It will be your responsibility to pay for any additional fees or duties.)

Proof of postage will be obtained for all orders posted.

5.  Returns

In the unlikely event that you are not happy with your order (with the exception of earrings due to health & hygiene regulations) you may return the item(s) to us within 14 days from the date of dispatch for a refund.  Unfortunately we will not be able to refund postal charges. 

Before returning the item please contact us with your order number and the item you wish to return. We will be happy to provide you with a refund/exchange providing the item is returned complete, in perfect saleable condition and in its original packing.  For all returns, with the exception of faulty items, you will be required to arrange and pay for the return of the item/s.  We cannot accept responsibility for orders damaged or lost in transit. 

All items are quality checked prior to dispatch.  If it is proven the item was faulty prior to dispatch we will provide you with a refund, exchange or will repair the fault at no extra cost to you.

The Really Boring but Essential Stuff…

6.  Privacy Policy

Hippy Shack Studios is committed to ensuring that your privacy is protected.  The information provided by you to us will be held purely for the purpose intended.  We will not disclose the details of our customers to any third party, unless we have your permission or we are required by law. 

7.  Use of this website

The use of this website is subject to the following terms of use.

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us or mrsite.com. This material includes, but is not limited to, jewellery/bead item design, photographs, page content, website design, layout, look, appearance and graphics. Reproduction in any format is prohibited, unless written permission has been granted by Hippy Shack Studios or mrsite.com.
• The website and all the photographs are the copyright of Hippy Shack Studios or mrsite.com as appropriate.
• All trademarks reproduced in this website, which are not the property of, or licensed to Hippy Shack Studios are acknowledged on the website.
• Unauthorised use of this website may rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without our prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Last Updated:  February 2011